Information on the handling of personal data in accordance with the GDPR.
This is a convenience translation. The German version is legally binding.
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
Gebrüder Kraus GbR, Mozartweg 2, 82538 Geretsried · info@livoxtech.de
When you place an order, we collect your name, company, address, email, telephone number and, where applicable, VAT ID. We use this data exclusively for the execution of the contract, shipping, invoicing and legally required retention (e.g. commercial and tax law, § 147 AO). Legal basis: Art. 6 (1) (b) and (c) GDPR.
The shopping cart is stored exclusively locally in your browser (local storage). No cookies are set and no data is transmitted to our server as long as you do not submit an order.
When you access our pages, our hosting provider automatically records your IP address, date/time, the page accessed and the user agent. This data serves technical security and error analysis purposes and is deleted after 14 days. Legal basis: Art. 6 (1) (f) GDPR.
On every page view our server derives your approximate location (country, region, city) from your IP address locally, without passing it to any third party. We only store this location, the network operator or organisation the IP address is assigned to (for company connections e.g. the company name), the time, the page viewed, the language, the device type (computer/mobile) and the referring website — no IP address, no cookies and no identifier that could recognise individual visitors. For orders we additionally store the location determined in this way with the order, to analyse orders and detect misuse. The lookup uses the "IP to City Lite" and "IP to ASN Lite" databases by DB-IP (licence CC BY 4.0), stored on our own server. Visit data is deleted after 24 months. Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in measuring the reach of our offer and in fraud prevention).
We disclose your data only to shipping service providers (DHL/DPD) for delivery and to banks/tax advisors to the extent legally required. A transfer to a third country (USA) only takes place via Google Analytics and only with your consent (see section 6).
Order data is stored in accordance with commercial and tax law retention periods (6 or 10 years respectively) and deleted thereafter.
To exercise your rights, please contact info@livoxtech.de.
With your consent we use Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House,
Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics sets cookies (_ga, _ga_*) and collects
pseudonymous usage data: pages viewed, time on site, approximate location (country/region), device and browser, where the visit
came from (e.g. a search engine) and shop events such as product views, cart, checkout and completed orders (order number,
products, net value — no names or contact details). Google Analytics 4 does not store IP addresses. We do not use advertising
features (personalised advertising, Google Signals). The purpose is to understand how our website is used and to improve our offer.
The legal basis is your consent (Art. 6(1)(a) GDPR, § 25(1) TDDDG). Google may also transfer data to the USA; Google LLC is certified under the EU-US Data Privacy Framework, which is covered by an adequacy decision of the European Commission. Usage data is deleted after 2 months. More information: https://policies.google.com/privacy
Without your consent Google Analytics is not loaded and no cookies are set. We store your choice locally in your browser (local storage). You can change or withdraw it at any time via the "Cookie settings" link in the footer of every page; if you withdraw, we delete the analytics cookies. We do not use social media pixels or other tracking services.
The fonts used (Inter, IBM Plex Mono) are served from our own server. No connection is made to Google Fonts or any other third-party CDN, and your IP address is not transmitted to anyone in the process.